SwitchWorks has a legacy of delivering customized network and internet-focused business solutions. Over the years, we’ve evolved to meet the changing needs of our clients—today, we specialize in AI-driven agent solutions for municipalities and businesses of all sizes.

Our intelligent systems are designed to optimize staffing and streamline operations, driving efficiency and responsiveness across the board.

As of 2025, AI has joined legal, finance, and IT as a specialized organizational mandate—no longer optional, but essential.

SwitchWorks offers a stealth-mode advisory team that empowers leaders to validate and refine strategic plans using advanced AI insights. Through our confidential AIM process—Artificial Intelligence Mediations—we deliver independent, expert analysis that helps leadership stay resilient, relevant, and effective without burning out.

For organizations not building in-house AI teams, SwitchWorks provides deep specialization and enterprise-grade guidance. Like Cyber-security or legal strategy, AI requires precision, maturity, and experience. Outsourcing to SwitchWorks accelerates adoption, reduces risk, and ensures your initiatives are grounded in proven expertise—not experimentation.

Our veteran team:

Rick Ross – (CEO) Chief Engineering Officer
Engineering business transformations driven by a paradigm shift toward automation and artificial intelligence (AI).

John Wang – (CPO) Chief Policy Officer)
Organizational Policy Specialist with unique experience in Information Technology, Digital Security and AI Policy and Procedure Design and Revision.

John Tallett – (CTO) Chief Transformation Officer
Remembered as the ‘guy who always helped others’.

Lee Carey – (COO) Chief Optimization Officer
Do what you do best and outsource the rest.